Vulnerability in Otrs Ag

CVE-2025-24388

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Published · last modified .

CVSS v3 metric

CVSS v3 base score 3.8 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L.

EPSS exploit prediction

EPSS: 0.003 (18.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 18th percentile — 18.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-24388: held from 0.002 to 0.003.

EPSS over last 30 days · oldest: 0.002 · newest: 0.003 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-24388?
CVE-2025-24388 is a low-severity vulnerability in Otrs Ag, classified under Incomplete List of Disallowed Inputs. CVSS score: 3.8/10. Published 2025-06-16.
How severe is CVE-2025-24388?
Low severity. CVSS v3 base score is 3.8 out of 10.