XSS in Octrace WordPress Helpdesk & Support Ticket System Plugin –

CVE-2025-22762

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Octrace WordPress HelpDesk & Support Ticket System Plugin – Octrace Support octrace-support allows Stored XSS.This issue affects WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: from n/a through <= 1.2.7.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.9 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:L.

EPSS exploit prediction

EPSS: 0.002 (12.6th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 13th percentile — 12.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-22762: held from 0.002 to 0.002.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: 0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2025-22762?
CVE-2025-22762 is a medium-severity vulnerability in Octrace WordPress Helpdesk & Support Ticket System Plugin –, classified under Cross-site Scripting. CVSS score: 5.9/10. Published 2025-01-15.
How severe is CVE-2025-22762?
Medium severity. CVSS v3 base score is 5.9 out of 10.
Is CVE-2025-22762 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.