Auth bypass in Boldgrid Help Scout

CVE-2025-22512

Missing Authorization vulnerability in BoldGrid Help Scout help-scout allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Help Scout: from n/a through <= 6.5.6.

Vulnerability class: Broken Access Control

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.004 (30.5th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 30th percentile — 30.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-22512: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2025-22512?
CVE-2025-22512 is a medium-severity vulnerability in Boldgrid Help Scout, classified under Missing Authorization. CVSS score: 4.3/10. Published 2025-01-07.
How severe is CVE-2025-22512?
Medium severity. CVSS v3 base score is 4.3 out of 10.
Is CVE-2025-22512 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.