Information disclosure in Cisco Packaged Contact Center Enterprise
CVE-2025-20377
A vulnerability in the API subsystem of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to obtain sensitive information from an affected system. This vulnerability is due to improper validation of requests to certain API endpoints. An attacker could exploit this vulnerability by sending a valid request to a specific API endpoint within the affected system. A successful exploit could allow a low-privileged user to view sensitive information on the affected system that should be restricted. To exploit this vulnerability, the attacker must have valid user credentials on the affected system.
Vulnerability class: Information Disclosure
EPSS: 0.003 (16.9th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.
Affected products
- Cisco Packaged Contact Center Enterprise — versions 12.5(1), 11.0(1), 12.0(1)
- Cisco Unified Contact Center Enterprise — versions 12.6(1)ES3, 12.6(1)ES1, 12.6(1)
- Cisco Unified Contact Center Express — versions 10.5(1)SU1, 10.6(1), 11.6(1)
- Cisco Unified Intelligence Center — versions 11.6(1), 10.5(1), 11.0(1)
Weakness classification (CWE)
References
Frequently asked questions
- What is CVE-2025-20377?
- CVE-2025-20377 is a medium-severity vulnerability in Cisco Packaged Contact Center Enterprise, classified under Information Disclosure. CVSS score: 4.3/10. Published 2025-11-05.
- How severe is CVE-2025-20377?
- Medium severity. CVSS v3 base score is 4.3 out of 10.