SSRF in Cisco Unified Contact Center Express
CVE-2025-20288
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.
Vulnerability class: SSRF (Server-Side Request Forgery)
Published · last modified .
CVSS v3 metric
CVSS v3 base score 5.8 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N.
EPSS exploit prediction
EPSS: 0.004 (30.2th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 30th percentile — 30.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.003 · newest: 0.004 · change: +0.000
Affected products
- Cisco Unified Contact Center Express — versions 10.6(1), 10.5(1)SU1, 10.6(1)SU3
- Cisco Unified Intelligence Center — versions 11.6(1), 10.5(1), 11.0(1)
- Cisco Unified Contact Center Express — versions 12.5\(1\)_su02_es03, 12.5\(1\)_su03_es06, 10.5\(1\)su1es10
- Cisco Unified Intelligence Center — versions 11.5\(1\), 12.6(2), 12.5(1)su
Weakness classification (CWE)
References
Frequently asked questions
- What is CVE-2025-20288?
- CVE-2025-20288 is a medium-severity vulnerability in Cisco Unified Contact Center Express, classified under Server-Side Request Forgery (SSRF). CVSS score: 5.8/10. Published 2025-07-16.
- How severe is CVE-2025-20288?
- Medium severity. CVSS v3 base score is 5.8 out of 10.