Deserialization in Cisco Unified Contact Center Express
CVE-2025-20276
A vulnerability in the web-based management interface of Cisco Unified CCX could allow an authenticated, remote attacker to execute arbitrary code on an affected device. To exploit this vulnerability, the attacker must have valid administrative credentials. This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by sending a crafted Java object to an affected device. A successful exploit could allow the attacker to execute arbitrary code on the underlying operating system of an affected device as a low-privilege user. A successful exploit could also allow the attacker to undertake further actions to elevate their privileges to root.
Vulnerability class: Insecure Deserialization
EPSS: 0.004 (30.2th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 3.8 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N.
Affected products
- Cisco Unified Contact Center Express — versions 10.6(1), 10.5(1)SU1, 10.6(1)SU3
- Cisco Unified_contact_center_express — versions 8.5\(1\), 9.0\(2\)su3es04, 10.0\(1\)su1
Weakness classification (CWE)
References
- psirt@cisco.com (Vendor Advisory)
Frequently asked questions
- What is CVE-2025-20276?
- CVE-2025-20276 is a low-severity vulnerability in Cisco Unified Contact Center Express, classified under Deserialization of Untrusted Data. CVSS score: 3.8/10. Published 2025-06-04.
- How severe is CVE-2025-20276?
- Low severity. CVSS v3 base score is 3.8 out of 10.