Vulnerability in Cisco Unified Contact Center Enterprise

CVE-2025-20242

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.059 (93.1th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 93rd percentile — 93.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-20242: held from 0.057 to 0.059.

EPSS over last 30 days · oldest: 0.057 · newest: 0.059 · change: +0.002

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-20242?
CVE-2025-20242 is a medium-severity vulnerability in Cisco Unified Contact Center Enterprise, classified under Improper Access Control. CVSS score: 6.5/10. Published 2025-05-21.
How severe is CVE-2025-20242?
Medium severity. CVSS v3 base score is 6.5 out of 10.