Auth bypass in Cisco Unified Contact Center Express
CVE-2025-20114
A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validatio…
Vulnerability class: IDOR (Insecure Direct Object Reference)
EPSS: 0.003 (22.7th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.
Affected products
- Cisco Unified Contact Center Express — versions 10.6(1), 10.5(1)SU1, 10.6(1)SU3
- Cisco Unified Intelligence Center — versions 11.6(1), 10.5(1), 11.0(1)
- Cisco Unified_contact_center_express — versions 8.5\(1\), 9.0\(2\)su3es04, 10.0\(1\)su1
- Cisco Unified_intelligence_center — versions 10.5\(1\), 11.0\(1\), 11.0\(2\)
Weakness classification (CWE)
References
- psirt@cisco.com (Vendor Advisory)
Frequently asked questions
- What is CVE-2025-20114?
- CVE-2025-20114 is a medium-severity vulnerability in Cisco Unified Contact Center Express, classified under Authorization Bypass Through User-Controlled Key. CVSS score: 4.3/10. Published 2025-05-21.
- How severe is CVE-2025-20114?
- Medium severity. CVSS v3 base score is 4.3 out of 10.