Vulnerability in Cisco Unified Contact Center Express
CVE-2025-20113
A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate privileges to Administrator for a limited set of functions on an affected system. This vulnerability is due to insufficient server-side validation of user-supplied parameters in API or HTTP requests. An attacker could exploit this vulnerability by submitting a crafted API or HTTP request to an affected system. A successful exploit could allow the attacker to access, modify, or delete data beyond the sphere of their intended access level, including obtaining potentially sensitive information stored in the system.
EPSS: 0.004 (33.7th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 7.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N.
Affected products
- Cisco Unified Contact Center Express — versions 10.6(1), 10.5(1)SU1, 10.6(1)SU3
- Cisco Unified Intelligence Center — versions 11.6(1), 10.5(1), 11.0(1)
- Cisco Unified_contact_center_express — versions 10.5\(1\)su1es10, 12.5(1)es02, 10.5(1)su1es10
- Cisco Unified_intelligence_center — versions 11.5\(1\), 11.0\(3\), 11.0(2)
Weakness classification (CWE)
References
- psirt@cisco.com (Vendor Advisory)
Frequently asked questions
- What is CVE-2025-20113?
- CVE-2025-20113 is a high-severity vulnerability in Cisco Unified Contact Center Express, classified under CWE-602. CVSS score: 7.1/10. Published 2025-05-21.
- How severe is CVE-2025-20113?
- High severity. CVSS v3 base score is 7.1 out of 10.