Auth bypass in Villatheme Happy – Helpdesk Support Ticket System

CVE-2025-14581

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Vulnerability class: Broken Access Control

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.003 (15.1th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 15th percentile — 15.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-14581: held from 0.003 to 0.003.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-14581?
CVE-2025-14581 is a medium-severity vulnerability in Villatheme Happy – Helpdesk Support Ticket System, classified under Missing Authorization. CVSS score: 4.3/10. Published 2025-12-13.
How severe is CVE-2025-14581?
Medium severity. CVSS v3 base score is 4.3 out of 10.