Arbitrary file upload in Elextensions Elex WordPress Helpdesk & Customer Ticketing System
CVE-2025-11456
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.
Vulnerability class: Unrestricted File Upload
Published · last modified .
CVSS v3 metric
CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.
EPSS exploit prediction
EPSS: 0.007 (52.6th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 53rd percentile — 52.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.007 · newest: 0.007 · change: 0.000
Affected products
Weakness classification (CWE)
References
- www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c05… (Third Party Advisory)
- plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system… (Product)
- wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system/ (Product)
- plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-tic… (Patch)
Frequently asked questions
- What is CVE-2025-11456?
- CVE-2025-11456 is a critical-severity vulnerability in Elextensions Elex WordPress Helpdesk & Customer Ticketing System, classified under Unrestricted Upload of File with Dangerous Type. CVSS score: 9.8/10. Published 2025-11-21.
- How severe is CVE-2025-11456?
- Critical severity. CVSS v3 base score is 9.8 out of 10.