What is CVE-2025-10658?

CVE-2025-10658 is a medium-severity vulnerability in Psmplugins Supportcandy – Helpdesk & Customer Support Ticket System, classified under Improper Restriction of Excessive Authentication Attempts. CVSS score: 6.5/10. Published 2025-09-20.

How severe is CVE-2025-10658?

Medium severity. CVSS v3 base score is 6.5 out of 10.

Is CVE-2025-10658 known to be exploited?

1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Vulnerability in Psmplugins Supportcandy – Helpdesk & Customer Support Ticket System

CVE-2025-10658

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

EPSS: 0.003 (24.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N.

Affected products

Psmplugins Supportcandy – Helpdesk & Customer Support Ticket System — versions 0

Weakness classification (CWE)

CWE-307 — Improper Restriction of Excessive Authentication Attempts

Public proof-of-concept exploits

jFriedli/CVE-2025-10658

References

Frequently asked questions

What is CVE-2025-10658?: CVE-2025-10658 is a medium-severity vulnerability in Psmplugins Supportcandy – Helpdesk & Customer Support Ticket System, classified under Improper Restriction of Excessive Authentication Attempts. CVSS score: 6.5/10. Published 2025-09-20.
How severe is CVE-2025-10658?: Medium severity. CVSS v3 base score is 6.5 out of 10.
Is CVE-2025-10658 known to be exploited?: 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.