Path Traversal in Simple-help Simplehelp
CVE-2024-57727
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. Thes…
Vulnerability class: Path Traversal (Directory Traversal)
EPSS: 0.952 (99.9th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.
Affected products
- Simple-help Simplehelp
- N/a — versions n/a
Weakness classification (CWE)
CISA KEV (Known Exploited Vulnerabilities)
This CVE is on the CISA KEV catalog, added on . CISA KEV inclusion means CISA has confirmed in-the-wild exploitation; US federal agencies are required to remediate within a published due date.
BOD 22-01 due date: .
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Known ransomware campaign use: yes.
Public proof-of-concept exploits
References
- cve@mitre.org (Third Party Advisory)
- cve@mitre.org (Release Notes)
- 134c704f-9b21-4f2e-91b3-4a467353bcc0 (US Government Resource)
Frequently asked questions
- What is CVE-2024-57727?
- CVE-2024-57727 is a high-severity vulnerability in Simple-help Simplehelp, classified under Path Traversal. CVSS score: 7.5/10. Published 2025-01-15.
- How severe is CVE-2024-57727?
- High severity. CVSS v3 base score is 7.5 out of 10.
- Is CVE-2024-57727 known to be exploited?
- Yes. CVE-2024-57727 is listed in the CISA Known Exploited Vulnerabilities catalog (added 2025-02-13), indicating it is being actively exploited. 13 public proof-of-concept repositories are indexed.