Auth bypass in Simple-help Simplehelp
CVE-2024-57726
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Vulnerability class: Broken Access Control
EPSS: 0.086 (94.5th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 9.9 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H.
Affected products
- Simple-help Simplehelp
- N/a — versions n/a
Weakness classification (CWE)
CISA KEV (Known Exploited Vulnerabilities)
This CVE is on the CISA KEV catalog, added on . CISA KEV inclusion means CISA has confirmed in-the-wild exploitation; US federal agencies are required to remediate within a published due date.
BOD 22-01 due date: .
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Known ransomware campaign use: yes.
Public proof-of-concept exploits
References
- cve@mitre.org (Third Party Advisory)
- cve@mitre.org (Release Notes)
- 134c704f-9b21-4f2e-91b3-4a467353bcc0 (US Government Resource)
- 134c704f-9b21-4f2e-91b3-4a467353bcc0 (Technical Description)
- 134c704f-9b21-4f2e-91b3-4a467353bcc0 (Third Party Advisory)
Frequently asked questions
- What is CVE-2024-57726?
- CVE-2024-57726 is a critical-severity vulnerability in Simple-help Simplehelp, classified under Missing Authorization. CVSS score: 9.9/10. Published 2025-01-15.
- How severe is CVE-2024-57726?
- Critical severity. CVSS v3 base score is 9.9 out of 10.
- Is CVE-2024-57726 known to be exploited?
- Yes. CVE-2024-57726 is listed in the CISA Known Exploited Vulnerabilities catalog (added 2026-04-24), indicating it is being actively exploited. 1 public proof-of-concept repositories are indexed.