Privilege escalation in Otrs Ag

CVE-2024-43446

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Vulnerability class: Privilege Escalation

Published · last modified .

CVSS v3 metric

CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.002 (10.9th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 11th percentile — 10.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2024-43446: held from 0.002 to 0.002.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2024-43446?
CVE-2024-43446 is a low-severity vulnerability in Otrs Ag, classified under Improper Privilege Management. CVSS score: 3.5/10. Published 2025-01-27.
How severe is CVE-2024-43446?
Low severity. CVSS v3 base score is 3.5 out of 10.