Privilege escalation in Otrs Ag
CVE-2024-43446
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Vulnerability class: Privilege Escalation
EPSS: 0.002 (11.1th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N.
Affected products
- Otrs Ag — versions 7.0.x, 8.0.x, 2023.x
- Otrs Ag ((Otrs)) Community Edition — versions 6.0.x
Weakness classification (CWE)
References
Frequently asked questions
- What is CVE-2024-43446?
- CVE-2024-43446 is a low-severity vulnerability in Otrs Ag, classified under Improper Privilege Management. CVSS score: 3.5/10. Published 2025-01-27.
- How severe is CVE-2024-43446?
- Low severity. CVSS v3 base score is 3.5 out of 10.