Information disclosure in Otrs Ag

CVE-2024-43444

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Published · last modified .

CVSS v3 metric

CVSS v3 base score 8.2 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N.

EPSS exploit prediction

EPSS: 0.004 (29.2th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 29th percentile — 29.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2024-43444: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2024-43444?
CVE-2024-43444 is a high-severity vulnerability in Otrs Ag, classified under Insertion of Sensitive Information into Log File. CVSS score: 8.2/10. Published 2024-08-26.
How severe is CVE-2024-43444?
High severity. CVSS v3 base score is 8.2 out of 10.