Information disclosure in Otrs Ag
CVE-2024-43444
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
EPSS: 0.004 (30.3th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 8.2 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N.
Affected products
- Otrs Ag — versions 7.0.x, 8.0.x, 2023.x
- Otrs Ag ((Otrs)) Community Edition — versions 6.0.x
Weakness classification (CWE)
References
Frequently asked questions
- What is CVE-2024-43444?
- CVE-2024-43444 is a high-severity vulnerability in Otrs Ag, classified under Insertion of Sensitive Information into Log File. CVSS score: 8.2/10. Published 2024-08-26.
- How severe is CVE-2024-43444?
- High severity. CVSS v3 base score is 8.2 out of 10.