XSS in Freescout

CVE-2024-34697

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

EPSS: 0.006 (44.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.6 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:L.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2024-34697?
CVE-2024-34697 is a high-severity vulnerability in Freescout, classified under Improper Neutralization of Special Elements in Output Used by a Downstream Component (Injection). CVSS score: 7.6/10. Published 2024-05-14.
How severe is CVE-2024-34697?
High severity. CVSS v3 base score is 7.6 out of 10.