RCE in Freescout
CVE-2024-29185
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
Vulnerability class: Command Injection (OS Command Injection)
EPSS: 0.017 (75.3th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 9.0 (Critical). Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H.
Affected products
- Freescout
- Freescout-helpdesk Freescout — versions < 1.8.128
Weakness classification (CWE)
Public proof-of-concept exploits
References
- security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)
Frequently asked questions
- What is CVE-2024-29185?
- CVE-2024-29185 is a critical-severity vulnerability in Freescout, classified under OS Command Injection. CVSS score: 9.0/10. Published 2024-03-22.
- How severe is CVE-2024-29185?
- Critical severity. CVSS v3 base score is 9.0 out of 10.
- Is CVE-2024-29185 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.