What is CVE-2024-28989?

CVE-2024-28989 is a medium-severity vulnerability in Solarwinds Web Help Desk, classified under Use of Hard-coded Cryptographic Key. CVSS score: 5.5/10. Published 2025-02-11.

How severe is CVE-2024-28989?

Medium severity. CVSS v3 base score is 5.5 out of 10.

Vulnerability in Solarwinds Web Help Desk

CVE-2024-28989

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

EPSS: 0.001 (30.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.5 (Medium). Vector: CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N.

Affected products

Solarwinds Web Help Desk — versions 12.8.4 and previous versions

Weakness classification (CWE)

CWE-321 — Use of Hard-coded Cryptographic Key

References

www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989
documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12…

Frequently asked questions

What is CVE-2024-28989?: CVE-2024-28989 is a medium-severity vulnerability in Solarwinds Web Help Desk, classified under Use of Hard-coded Cryptographic Key. CVSS score: 5.5/10. Published 2025-02-11.
How severe is CVE-2024-28989?: Medium severity. CVSS v3 base score is 5.5 out of 10.