What is CVE-2024-28988?

CVE-2024-28988 is a critical-severity vulnerability in Solarwinds Web Help Desk, classified under Deserialization of Untrusted Data. CVSS score: 9.8/10. Published 2025-09-01.

How severe is CVE-2024-28988?

Critical severity. CVSS v3 base score is 9.8 out of 10.

Is CVE-2024-28988 known to be exploited?

2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Deserialization in Solarwinds Web Help Desk

CVE-2024-28988

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI tea…

Vulnerability class: Insecure Deserialization

EPSS: 0.063 (91.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

Solarwinds Web Help Desk — versions 12.8.3 HF 2 and previous versions

Weakness classification (CWE)

CWE-502 — Deserialization of Untrusted Data

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2024-28988?: CVE-2024-28988 is a critical-severity vulnerability in Solarwinds Web Help Desk, classified under Deserialization of Untrusted Data. CVSS score: 9.8/10. Published 2025-09-01.
How severe is CVE-2024-28988?: Critical severity. CVSS v3 base score is 9.8 out of 10.
Is CVE-2024-28988 known to be exploited?: 2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.