Auth bypass in Otrs
CVE-2024-23792
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Vulnerability class: Broken Authentication
EPSS: 0.003 (27.1th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N.
Affected products
Weakness classification (CWE)
References
- security@otrs.com (vendor-advisory, Vendor Advisory)
Frequently asked questions
- What is CVE-2024-23792?
- CVE-2024-23792 is a medium-severity vulnerability in Otrs, classified under Improper Authentication. CVSS score: 5.3/10. Published 2024-01-29.
- How severe is CVE-2024-23792?
- Medium severity. CVSS v3 base score is 5.3 out of 10.