What is CVE-2024-13606?

CVE-2024-13606 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-02-13.

How severe is CVE-2024-13606?

High severity. CVSS v3 base score is 7.5 out of 10.

Is CVE-2024-13606 known to be exploited?

2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Information disclosure in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System

CVE-2024-13606

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

Vulnerability class: Information Disclosure

EPSS: 0.004 (34.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Rabilal Js Help Desk – Ai-powered Support & Ticketing System — versions 0
Wiselyhub Js_help_desk

Weakness classification (CWE)

CWE-200 — Information Disclosure

Public proof-of-concept exploits

References

security@wordfence.com (Third Party Advisory)
security@wordfence.com (Product)

Frequently asked questions

What is CVE-2024-13606?: CVE-2024-13606 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-02-13.
How severe is CVE-2024-13606?: High severity. CVSS v3 base score is 7.5 out of 10.
Is CVE-2024-13606 known to be exploited?: 2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.