Information disclosure in Logoninc Kb Support – Customer Ticket & Helpdesk Plugin, Knowledge Base Plugin
CVE-2024-13604
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Vulnerability class: Information Disclosure
Published · last modified .
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.
EPSS exploit prediction
EPSS: 0.005 (37.9th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 38th percentile — 37.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.005 · newest: 0.005 · change: 0.000
Affected products
Weakness classification (CWE)
References
Frequently asked questions
- What is CVE-2024-13604?
- CVE-2024-13604 is a high-severity vulnerability in Logoninc Kb Support – Customer Ticket & Helpdesk Plugin, Knowledge Base Plugin, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-04-05.
- How severe is CVE-2024-13604?
- High severity. CVSS v3 base score is 7.5 out of 10.