What is CVE-2024-13568?

CVE-2024-13568 is a high-severity vulnerability in Techjewel Fluent Support – Helpdesk & Customer Ticket System, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-03-01.

How severe is CVE-2024-13568?

High severity. CVSS v3 base score is 7.5 out of 10.

Is CVE-2024-13568 known to be exploited?

1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Information disclosure in Techjewel Fluent Support – Helpdesk & Customer Ticket System

CVE-2024-13568

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Vulnerability class: Information Disclosure

EPSS: 0.004 (34.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Techjewel Fluent Support – Helpdesk & Customer Ticket System — versions 0
Wpmanageninja Fluent_support

Weakness classification (CWE)

CWE-200 — Information Disclosure

Public proof-of-concept exploits

20142995/nuclei-templates

References

security@wordfence.com (Third Party Advisory)
security@wordfence.com

Frequently asked questions

What is CVE-2024-13568?: CVE-2024-13568 is a high-severity vulnerability in Techjewel Fluent Support – Helpdesk & Customer Ticket System, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-03-01.
How severe is CVE-2024-13568?: High severity. CVSS v3 base score is 7.5 out of 10.
Is CVE-2024-13568 known to be exploited?: 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.