Information disclosure in Techjewel Fluent Support – Helpdesk & Customer Ticket System

CVE-2024-13568

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Vulnerability class: Information Disclosure

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.004 (35.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 35th percentile — 35.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2024-13568: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: +0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2024-13568?
CVE-2024-13568 is a high-severity vulnerability in Techjewel Fluent Support – Helpdesk & Customer Ticket System, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-03-01.
How severe is CVE-2024-13568?
High severity. CVSS v3 base score is 7.5 out of 10.
Is CVE-2024-13568 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.