Information disclosure in Awesomesupport Awesome Support – WordPress Helpdesk & Plugin

CVE-2024-13567

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Vulnerability class: Information Disclosure

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.006 (48.5th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 48th percentile — 48.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2024-13567: held from 0.006 to 0.006.

EPSS over last 30 days · oldest: 0.006 · newest: 0.006 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2024-13567?
CVE-2024-13567 is a high-severity vulnerability in Awesomesupport Awesome Support – WordPress Helpdesk & Plugin, classified under Information Disclosure. CVSS score: 7.5/10. Published 2025-04-01.
How severe is CVE-2024-13567?
High severity. CVSS v3 base score is 7.5 out of 10.