What is CVE-2024-12171?

CVE-2024-12171 is a high-severity vulnerability in Elextensions Elex Wordpress Helpdesk & Customer Ticketing System, classified under Missing Authorization. CVSS score: 8.8/10. Published 2025-02-01.

How severe is CVE-2024-12171?

High severity. CVSS v3 base score is 8.8 out of 10.

Is CVE-2024-12171 known to be exploited?

2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Auth bypass in Elextensions Elex Wordpress Helpdesk & Customer Ticketing System

CVE-2024-12171

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. Th…

Vulnerability class: Broken Access Control

EPSS: 0.005 (36.4th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

Affected products

Elextensions Elex Wordpress Helpdesk & Customer Ticketing System — versions 0

Weakness classification (CWE)

CWE-862 — Missing Authorization

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2024-12171?: CVE-2024-12171 is a high-severity vulnerability in Elextensions Elex Wordpress Helpdesk & Customer Ticketing System, classified under Missing Authorization. CVSS score: 8.8/10. Published 2025-02-01.
How severe is CVE-2024-12171?: High severity. CVSS v3 base score is 8.8 out of 10.
Is CVE-2024-12171 known to be exploited?: 2 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.