SQL Injection in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System

CVE-2023-7337

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Vulnerability class: SQL Injection

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.013 (69.6th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 70th percentile — 69.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2023-7337: held from 0.013 to 0.013.

EPSS over last 30 days · oldest: 0.013 · newest: 0.013 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2023-7337?
CVE-2023-7337 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under SQL Injection. CVSS score: 7.5/10. Published 2026-03-04.
How severe is CVE-2023-7337?
High severity. CVSS v3 base score is 7.5 out of 10.