What is CVE-2023-7337?

CVE-2023-7337 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under SQL Injection. CVSS score: 7.5/10. Published 2026-03-04.

How severe is CVE-2023-7337?

High severity. CVSS v3 base score is 7.5 out of 10.

SQL Injection in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System

CVE-2023-7337

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Vulnerability class: SQL Injection

EPSS: 0.013 (67.8th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Rabilal Js Help Desk – Ai-powered Support & Ticketing System — versions 0

Weakness classification (CWE)

CWE-89 — SQL Injection

References

Frequently asked questions

What is CVE-2023-7337?: CVE-2023-7337 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under SQL Injection. CVSS score: 7.5/10. Published 2026-03-04.
How severe is CVE-2023-7337?: High severity. CVSS v3 base score is 7.5 out of 10.