What is CVE-2023-49943?

CVE-2023-49943 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus Msp, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2024-01-18.

How severe is CVE-2023-49943?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Zohocorp Manageengine Servicedesk Plus Msp

CVE-2023-49943

Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.

Vulnerability class: XSS (Cross-Site Scripting)

Published 2024-01-18 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.018 (77.1th percentile), scored 2026-09-30.

Low probability of exploitation in the next 30 days, but still tracked. 77th percentile — 77.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.018 · newest: 0.018 · change: 0.000

Affected products

Zohocorp Manageengine Servicedesk Plus Msp — versions 14.5

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

manageengine.com (Product)
www.manageengine.com/products/service-desk-msp/CVE-2023-49943.html (Vendor Advisory)

Frequently asked questions

What is CVE-2023-49943?: CVE-2023-49943 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus Msp, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2024-01-18.
How severe is CVE-2023-49943?: Medium severity. CVSS v3 base score is 5.4 out of 10.