What is CVE-2023-38331?

CVE-2023-38331 is a medium-severity vulnerability in Zohocorp Manageengine Supportcenter Plus, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2023-07-28.

How severe is CVE-2023-38331?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Zohocorp Manageengine Supportcenter Plus

CVE-2023-38331

Zoho ManageEngine Support Center Plus 14001 and below is vulnerable to stored XSS in the products module.

Vulnerability class: XSS (Cross-Site Scripting)

Published 2023-07-28 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.022 (81.6th percentile), scored 2026-09-30.

Low probability of exploitation in the next 30 days, but still tracked. 82nd percentile — 81.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.022 · newest: 0.022 · change: 0.000

Affected products

Zohocorp Manageengine Supportcenter Plus — versions 8.0, 8.1, 11.0

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

manageengine.com (Product)
www.manageengine.com/products/service-desk/CVE-2023-38331.html (Vendor Advisory)

Frequently asked questions

What is CVE-2023-38331?: CVE-2023-38331 is a medium-severity vulnerability in Zohocorp Manageengine Supportcenter Plus, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2023-07-28.
How severe is CVE-2023-38331?: Medium severity. CVSS v3 base score is 5.4 out of 10.