Information disclosure in Otrs
CVE-2023-38059
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Vulnerability class: Information Disclosure
EPSS: 0.005 (37.4th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.
Affected products
- Otrs
- Otrs Ag — versions 7.0.x, 8.0.x
- Otrs Ag ((Otrs)) Community Edition — versions 6.0.x
Weakness classification (CWE)
Public proof-of-concept exploits
References
- security@otrs.com (Vendor Advisory)
Frequently asked questions
- What is CVE-2023-38059?
- CVE-2023-38059 is a medium-severity vulnerability in Otrs, classified under Information Disclosure. CVSS score: 5.3/10. Published 2023-10-16.
- How severe is CVE-2023-38059?
- Medium severity. CVSS v3 base score is 5.3 out of 10.
- Is CVE-2023-38059 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.