Auth bypass in Otrs

CVE-2023-38058

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Vulnerability class: Privilege Escalation

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.1 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.004 (29.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 29th percentile — 29.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2023-38058: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Weakness classification (CWE)

Public proof-of-concept exploits

References

Frequently asked questions

What is CVE-2023-38058?
CVE-2023-38058 is a medium-severity vulnerability in Otrs, classified under Improper Privilege Management. CVSS score: 4.1/10. Published 2023-07-24.
How severe is CVE-2023-38058?
Medium severity. CVSS v3 base score is 4.1 out of 10.
Is CVE-2023-38058 known to be exploited?
1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.