What is CVE-2023-1250?

CVE-2023-1250 is a high-severity vulnerability in Otrs, classified under Improper Input Validation. CVSS score: 7.4/10. Published 2023-03-20.

How severe is CVE-2023-1250?

High severity. CVSS v3 base score is 7.4 out of 10.

RCE in Otrs

CVE-2023-1250

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)

Published 2023-03-20 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 7.4 (High). Vector: CVSS:3.1/AV:L/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N.

EPSS exploit prediction

EPSS: 0.003 (19.8th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 20th percentile — 19.8% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Otrs
Otrs Ag — versions 7.0.x, 8.0.x
Otrs Ag ((Otrs)) Community Edition — versions 6.0.1

Weakness classification (CWE)

References

otrs.com/release-notes/otrs-security-advisory-2023-02/ (Vendor Advisory)

Frequently asked questions

What is CVE-2023-1250?: CVE-2023-1250 is a high-severity vulnerability in Otrs, classified under Improper Input Validation. CVSS score: 7.4/10. Published 2023-03-20.
How severe is CVE-2023-1250?: High severity. CVSS v3 base score is 7.4 out of 10.