What is CVE-2022-39052?

CVE-2022-39052 is a high-severity vulnerability in Otrs, classified under Loop with Unreachable Exit Condition (Infinite Loop). CVSS score: 7.5/10. Published 2022-10-17.

How severe is CVE-2022-39052?

High severity. CVSS v3 base score is 7.5 out of 10.

Vulnerability in Otrs

CVE-2022-39052

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Published 2022-10-17 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H.

EPSS exploit prediction

EPSS: 0.006 (47.2th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 47th percentile — 47.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.006 · newest: 0.006 · change: +0.000

Affected products

Otrs
Otrs Ag — versions 7.0.x, 8.0.x
Otrs Ag ((Otrs)) Community Edition — versions 6.0.1

Weakness classification (CWE)

CWE-835 — Loop with Unreachable Exit Condition (Infinite Loop)

References

otrs.com/release-notes/otrs-security-advisory-2022-13/ (Vendor Advisory)

Frequently asked questions

What is CVE-2022-39052?: CVE-2022-39052 is a high-severity vulnerability in Otrs, classified under Loop with Unreachable Exit Condition (Infinite Loop). CVSS score: 7.5/10. Published 2022-10-17.
How severe is CVE-2022-39052?: High severity. CVSS v3 base score is 7.5 out of 10.