XSS in Otrs

CVE-2022-39050

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.005 (38.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.6 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2022-39050?
CVE-2022-39050 is a medium-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 4.6/10. Published 2022-09-05.
How severe is CVE-2022-39050?
Medium severity. CVSS v3 base score is 4.6 out of 10.