What is CVE-2022-39049?

CVE-2022-39049 is a low-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 3.5/10. Published 2022-09-05.

How severe is CVE-2022-39049?

Low severity. CVSS v3 base score is 3.5 out of 10.

XSS in Otrs

CVE-2022-39049

An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.

Vulnerability class: XSS (Cross-Site Scripting)

Published 2022-09-05 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.006 (48.8th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 49th percentile — 48.8% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.005 · newest: 0.006 · change: +0.001

Affected products

Otrs
Otrs Ag — versions 7.0.x, 8.0.x
Otrs Ag ((Otrs)) Community Edition — versions 6.0.1

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

otrs.com/release-notes/otrs-security-advisory-2022-10/ (Vendor Advisory)

Frequently asked questions

What is CVE-2022-39049?: CVE-2022-39049 is a low-severity vulnerability in Otrs, classified under Cross-site Scripting. CVSS score: 3.5/10. Published 2022-09-05.
How severe is CVE-2022-39049?: Low severity. CVSS v3 base score is 3.5 out of 10.