What is CVE-2022-36173?

CVE-2022-36173 is a high-severity vulnerability in Freshworks Freshservice Agent, classified under Improper Certificate Validation. CVSS score: 8.1/10. Published 2022-09-12.

How severe is CVE-2022-36173?

High severity. CVSS v3 base score is 8.1 out of 10.

Vulnerability in Freshworks Freshservice Agent

CVE-2022-36173

FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

Vulnerability class: Improper Certificate Validation

Published 2022-09-12 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 8.1 (High). Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.009 (59.6th percentile), scored 2026-10-01.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 60th percentile — 59.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.008 · newest: 0.009 · change: +0.001

Affected products

Weakness classification (CWE)

CWE-295 — Improper Certificate Validation

References

community.freshworks.com/product-updates/freshservice-release-notes-april-2022-… (Release Notes, Vendor Advisory)
public-exposure.inform.social/post/integrity-checking/ (Exploit, Third Party Advisory)

Frequently asked questions

What is CVE-2022-36173?: CVE-2022-36173 is a high-severity vulnerability in Freshworks Freshservice Agent, classified under Improper Certificate Validation. CVSS score: 8.1/10. Published 2022-09-12.
How severe is CVE-2022-36173?: High severity. CVSS v3 base score is 8.1 out of 10.