What is CVE-2022-3501?

CVE-2022-3501 is a low-severity vulnerability in Accessing Template Content Without Permissions Otrs, classified under Information Disclosure. CVSS score: 3.5/10. Published 2022-10-17.

How severe is CVE-2022-3501?

Low severity. CVSS v3 base score is 3.5 out of 10.

Auth bypass in Accessing Template Content Without Permissions Otrs

CVE-2022-3501

Article template contents with sensitive data could be accessed from agents without permissions.

Vulnerability class: Information Disclosure

Published 2022-10-17 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.005 (39.4th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 39th percentile — 39.4% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.005 · newest: 0.005 · change: +0.000

Affected products

Accessing Template Content Without Permissions Otrs — versions 8.0.x
Otrs

Weakness classification (CWE)

References

otrs.com/release-notes/otrs-security-advisory-2022-14/ (Vendor Advisory)

Frequently asked questions

What is CVE-2022-3501?: CVE-2022-3501 is a low-severity vulnerability in Accessing Template Content Without Permissions Otrs, classified under Information Disclosure. CVSS score: 3.5/10. Published 2022-10-17.
How severe is CVE-2022-3501?: Low severity. CVSS v3 base score is 3.5 out of 10.