What is CVE-2022-32741?

CVE-2022-32741 is a medium-severity vulnerability in Otrs, classified under Information Disclosure. CVSS score: 5.3/10. Published 2022-06-13.

How severe is CVE-2022-32741?

Medium severity. CVSS v3 base score is 5.3 out of 10.

Information disclosure in Otrs

CVE-2022-32741

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Vulnerability class: Information Disclosure

Published 2022-06-13 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.008 (56.2th percentile), scored 2026-09-29.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 56th percentile — 56.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.008 · newest: 0.008 · change: 0.000

Affected products

Otrs
Otrs Ag — versions 7.0.x, 8.0.x

Weakness classification (CWE)

CWE-200 — Information Disclosure

References

otrs.com/release-notes/otrs-security-advisory-2022-09/ (Vendor Advisory)

Frequently asked questions

What is CVE-2022-32741?: CVE-2022-32741 is a medium-severity vulnerability in Otrs, classified under Information Disclosure. CVSS score: 5.3/10. Published 2022-06-13.
How severe is CVE-2022-32741?: Medium severity. CVSS v3 base score is 5.3 out of 10.