Vulnerability in Cisco Unified Contact Center Domain Manager

CVE-2022-20658

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

EPSS: 0.014 (69.6th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.6 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2022-20658?
CVE-2022-20658 is a critical-severity vulnerability in Cisco Unified Contact Center Domain Manager, classified under CWE-602. CVSS score: 9.6/10. Published 2022-01-14.
How severe is CVE-2022-20658?
Critical severity. CVSS v3 base score is 9.6 out of 10.