What is CVE-2021-42235?

CVE-2021-42235 is a critical-severity vulnerability in Enhancesoft Osticket, classified under SQL Injection. CVSS score: 9.8/10. Published 2022-05-04.

How severe is CVE-2021-42235?

Critical severity. CVSS v3 base score is 9.8 out of 10.

SQL Injection in Enhancesoft Osticket

CVE-2021-42235

SQL injection in osTicket before 1.14.8 and 1.15.4 login and password reset process allows attackers to access the osTicket administration profile functionality.

Vulnerability class: SQL Injection

Published 2022-05-04 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.010 (62.5th percentile), scored 2026-09-29.

Low probability of exploitation in the next 30 days, but still tracked. 62nd percentile — 62.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.010 · newest: 0.010 · change: +0.000

Affected products

Enhancesoft Osticket

Weakness classification (CWE)

CWE-89 — SQL Injection

References

github.com/osTicket/osTicket/commit/e28291022e662ffa754e170c09cade7bdadf3fd9 (Patch, Third Party Advisory)

Frequently asked questions

What is CVE-2021-42235?: CVE-2021-42235 is a critical-severity vulnerability in Enhancesoft Osticket, classified under SQL Injection. CVSS score: 9.8/10. Published 2022-05-04.
How severe is CVE-2021-42235?: Critical severity. CVSS v3 base score is 9.8 out of 10.