RCE in Otrs
CVE-2021-36100
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Vulnerability class: Command Injection (OS Command Injection)
EPSS: 0.013 (67.6th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 6.4 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H.
Affected products
- Otrs
- Otrs Otrs_itsm
- Otrs Otrs_storm
- Otrs Ag — versions 8.0.x, 7.0.x
- Otrs Ag ((Otrs)) Community Edition — versions 6.0.1
- Otrs Ag Otrsstorm — versions 7.0.x, 8.0.x, 6.0.1
- Otrs Ag Systemmonitoring — versions 7.0.x, 8.0.x, 6.0.1
Weakness classification (CWE)
References
- security@otrs.com (Release Notes, Vendor Advisory)
- security@otrs.com (mailing-list)
Frequently asked questions
- What is CVE-2021-36100?
- CVE-2021-36100 is a medium-severity vulnerability in Otrs, classified under OS Command Injection. CVSS score: 6.4/10. Published 2022-03-21.
- How severe is CVE-2021-36100?
- Medium severity. CVSS v3 base score is 6.4 out of 10.