What is CVE-2021-32454?

CVE-2021-32454 is a critical-severity vulnerability in Sitel Cap/prx, classified under Use of Hard-coded Credentials. CVSS score: 9.6/10. Published 2021-05-17.

How severe is CVE-2021-32454?

Critical severity. CVSS v3 base score is 9.6 out of 10.

Vulnerability in Sitel Cap/prx

CVE-2021-32454

SITEL CAP/PRX firmware version 5.2.01 makes use of a hardcoded password. An attacker with access to the device could modify these credentials, leaving the administrators of the device without access.

Published 2021-05-17 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 9.6 (Critical). Vector: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.004 (31.2th percentile), scored 2026-10-01.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 31st percentile — 31.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Sitel Cap/prx — versions 5.2.01
Sitel-Sa Remote Cap\/prx
Sitel-Sa Remote Cap\/prx Firmware — versions 5.2.01

Weakness classification (CWE)

CWE-798 — Use of Hard-coded Credentials

References

www.incibe-cert.es/en/early-warning/ics-advisories/sitel-capprx-hardcoded-crede… (Third Party Advisory)

Frequently asked questions

What is CVE-2021-32454?: CVE-2021-32454 is a critical-severity vulnerability in Sitel Cap/prx, classified under Use of Hard-coded Credentials. CVSS score: 9.6/10. Published 2021-05-17.
How severe is CVE-2021-32454?: Critical severity. CVSS v3 base score is 9.6 out of 10.