Arbitrary file upload in Servicetonic

CVE-2021-28023

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths.

Vulnerability class: Unrestricted File Upload

EPSS: 0.013 (68.2th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2021-28023?
CVE-2021-28023 is a critical-severity vulnerability in Servicetonic, classified under Unrestricted Upload of File with Dangerous Type. CVSS score: 9.8/10. Published 2021-11-08.
How severe is CVE-2021-28023?
Critical severity. CVSS v3 base score is 9.8 out of 10.