Vulnerability in Smartertools Smartertrack

CVE-2020-36926

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve a…

EPSS: 0.004 (33.2th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2020-36926?
CVE-2020-36926 is a high-severity vulnerability in Smartertools Smartertrack, classified under Exposure of Sensitive System Information to an Unauthorized Control Sphere. CVSS score: 7.5/10. Published 2026-01-16.
How severe is CVE-2020-36926?
High severity. CVSS v3 base score is 7.5 out of 10.