What is CVE-2020-35682?

CVE-2020-35682 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, classified under Incorrect Authorization. CVSS score: 8.8/10. Published 2021-03-13.

How severe is CVE-2020-35682?

High severity. CVSS v3 base score is 8.8 out of 10.

Is CVE-2020-35682 known to be exploited?

4 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.

Auth bypass in Zohocorp Manageengine Servicedesk Plus

CVE-2020-35682

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

Vulnerability class: Broken Access Control

Published 2021-03-13 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.072 (94.1th percentile), scored 2026-09-29.

Low probability of exploitation in the next 30 days, but still tracked. 94th percentile — 94.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.072 · newest: 0.072 · change: 0.000

Affected products

Zohocorp Manageengine Servicedesk Plus — versions 11.1

Weakness classification (CWE)

CWE-863 — Incorrect Authorization

Public proof-of-concept exploits

References

www.manageengine.com/products/service-desk/on-premises/readme.html (Vendor Advisory)

Frequently asked questions

What is CVE-2020-35682?: CVE-2020-35682 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus, classified under Incorrect Authorization. CVSS score: 8.8/10. Published 2021-03-13.
How severe is CVE-2020-35682?: High severity. CVSS v3 base score is 8.8 out of 10.
Is CVE-2020-35682 known to be exploited?: 4 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.