What is CVE-2020-2500?

CVE-2020-2500 is a critical-severity vulnerability in Qnap Helpdesk, classified under Improper Access Control. CVSS score: 9.8/10. Published 2020-07-01.

How severe is CVE-2020-2500?

Critical severity. CVSS v3 base score is 9.8 out of 10.

Vulnerability in Qnap Helpdesk

CVE-2020-2500

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulner…

EPSS: 0.007 (50.7th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

Qnap Helpdesk
Qnap Systems Inc. Helpdesk — versions unspecified

Weakness classification (CWE)

CWE-284 — Improper Access Control
CWE-321 — Use of Hard-coded Cryptographic Key
CWE-798 — Use of Hard-coded Credentials

References

security@qnapsecurity.com.tw (x_refsource_MISC, Vendor Advisory)

Frequently asked questions

What is CVE-2020-2500?: CVE-2020-2500 is a critical-severity vulnerability in Qnap Helpdesk, classified under Improper Access Control. CVSS score: 9.8/10. Published 2020-07-01.
How severe is CVE-2020-2500?: Critical severity. CVSS v3 base score is 9.8 out of 10.