What is CVE-2020-1779?

CVE-2020-1779 is a medium-severity vulnerability in Otrs Ticket Forms, classified under Information Disclosure. CVSS score: 4.3/10. Published 2021-02-08.

How severe is CVE-2020-1779?

Medium severity. CVSS v3 base score is 4.3 out of 10.

Information disclosure in Otrs Ticket Forms

CVE-2020-1779

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Vulnerability class: Information Disclosure

EPSS: 0.010 (59.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N.

Affected products

Otrs Ticket_forms
Otrs Ag Otrsticketforms — versions 6.0.x, 7.0.x, 8.0.x

Weakness classification (CWE)

CWE-200 — Information Disclosure

References

security@otrs.com (x_refsource_CONFIRM, Broken Link)

Frequently asked questions

What is CVE-2020-1779?: CVE-2020-1779 is a medium-severity vulnerability in Otrs Ticket Forms, classified under Information Disclosure. CVSS score: 4.3/10. Published 2021-02-08.
How severe is CVE-2020-1779?: Medium severity. CVSS v3 base score is 4.3 out of 10.