Information disclosure in Otrs Ticket Forms

CVE-2020-1779

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Vulnerability class: Information Disclosure

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.010 (61.5th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 62nd percentile — 61.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2020-1779: held from 0.010 to 0.010.

EPSS over last 30 days · oldest: 0.010 · newest: 0.010 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2020-1779?
CVE-2020-1779 is a medium-severity vulnerability in Otrs Ticket Forms, classified under Information Disclosure. CVSS score: 4.3/10. Published 2021-02-08.
How severe is CVE-2020-1779?
Medium severity. CVSS v3 base score is 4.3 out of 10.