Vulnerability in Otrs Ag
CVE-2020-1772
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0…
EPSS: 0.004 (64.0th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 6.5 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N.
Affected products
- Otrs Ag — versions 7.0.x
- Otrs Ag ((Otrs)) Community Edition — versions 5.0.x, 6.0.x
Weakness classification (CWE)
References
- otrs.com/release-notes/otrs-security-advisory-2020-09/
- openSUSE-SU-2020:0551 (vendor-advisory)
- [debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update (mailing-list)
- openSUSE-SU-2020:1475 (vendor-advisory)
- openSUSE-SU-2020:1509 (vendor-advisory)
- [debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (mailing-list)
Frequently asked questions
- What is CVE-2020-1772?
- CVE-2020-1772 is a medium-severity vulnerability in Otrs Ag, classified under CWE-155. CVSS score: 6.5/10. Published 2020-03-27.
- How severe is CVE-2020-1772?
- Medium severity. CVSS v3 base score is 6.5 out of 10.