Information disclosure in Otrs
CVE-2020-1770
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 2.4 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N.
EPSS exploit prediction
EPSS: 0.013 (68.6th percentile), scored .
Low probability of exploitation in the next 30 days, but still tracked. 69th percentile — 68.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.013 · newest: 0.013 · change: -0.001
Affected products
- Otrs
- Otrs Ag — versions 7.0.x
- Otrs Ag ((Otrs)) Community Edition — versions 5.0.x, 6.0.x
- Debian Linux — versions 8.0
- openSUSE Backports Sle — versions 15.0
- openSUSE Leap — versions 15.1, 15.2
Weakness classification (CWE)
References
- otrs.com/release-notes/otrs-security-advisory-2020-07/ (Vendor Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html (vendor-advisory, Mailing List, Third Party Advisory)
- lists.debian.org/debian-lts-announce/2020/05/msg00000.html (mailing-list, Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html (vendor-advisory, Mailing List, Third Party Advisory)
- lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html (vendor-advisory, Mailing List, Third Party Advisory)
- lists.debian.org/debian-lts-announce/2023/08/msg00040.html (mailing-list)
Frequently asked questions
- What is CVE-2020-1770?
- CVE-2020-1770 is a low-severity vulnerability in Otrs, classified under Insertion of Sensitive Information into Sent Data. CVSS score: 2.4/10. Published 2020-03-27.
- How severe is CVE-2020-1770?
- Low severity. CVSS v3 base score is 2.4 out of 10.