Vulnerability in Otrs

CVE-2020-1765

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

EPSS: 0.015 (71.6th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2020-1765?
CVE-2020-1765 is a low-severity vulnerability in Otrs, classified under CWE-472. CVSS score: 3.5/10. Published 2020-01-10.
How severe is CVE-2020-1765?
Low severity. CVSS v3 base score is 3.5 out of 10.